Welcome to the Uptown Window Cleaning FAQ page.
We’ve compiled clear, straightforward answers to the most common questions we receive about our window and exterior cleaning services in Dallas.
Ultimately, our goal is to provide you with all the information you need to make a confident and informed decision for your property.

By diving into these frequently asked questions, you’ll gain a clearer understanding of what we do, why we do it (hint: smiles play a big part!), and the equipment we use.
If your specific question isn’t listed, don’t hesitate to reach out – we’re always here to assist you.
If our residential & commercial services interest you, please get in touch with our team in the Dallas-Fort Worth area to schedule services today!
The answers to some of the most common questions we receive at uptown window cleaning of Dallas – Fort Worth
What areas do you provide exterior cleaning services for?
We are proud to be a locally owned company serving the entire Dallas-Fort Worth Metroplex.
While our main service hubs include major cities like Dallas, Fort Worth, Plano, and Irving, our team also works in many surrounding communities such as Rockwall, Forney, and Mesquite.
For a complete list of cities, we invite you to check our official Service Area page. No matter where you are, our goal is to be your trusted local team for every window and exterior cleaning need.
- Residential & Commercial Window Cleaning:
We provide a streak-free shine that boosts your curb appeal and lets the natural light pour in. - House Washing (Soft Wash):
We use advanced low-pressure techniques to safely clean delicate surfaces like siding and stucco without any risk of damage. - Roof Washing (Soft Wash):
Our process starts with a specialized, eco-friendly solution that gets rid of those ugly black streaks, moss, and algae. We follow that with a gentle, low-pressure rinse to restore your roof’s appearance and help it last longer. - Pressure Washing:
We deep clean driveways, patios, walkways, and other hard surfaces to blast away built-up dirt, grime, and mildew. - Finally, Gutter Cleaning:
We thoroughly clear out leaves and debris to get your gutters flowing properly again, which is key to protecting your home’s foundation.
What should I look for when hiring a professional cleaning company?
Choosing the right company is the most important step in protecting your property.
For that reason, we always recommend looking for three key things before you hire anyone in the Dallas area:
- First, Proof of Insurance:
Don’t even consider a company that can’t show you proof of their general liability insurance.
It’s your only real protection if something gets damaged.
For your peace of mind, Uptown Window Cleaning is fully licensed and insured. - Next, Real, Verifiable Reviews:
A great company will have a history of happy customers. Therefore, we encourage you to check out our five-star reviews on Google to see what your neighbors across Dallas are saying about their experience with our team. - Finally, True Professional Expertise:
Ask about their process. A real pro uses industry-standard equipment.
They also know the right technique for every surface.
This protects your concrete and delicate siding.
As a result, the job is done safely and effectively.
What is the Uptown Window Cleaning difference?
It all comes down to the high standards set by our founder, Jason Thomley.
He built this company on a foundation of excellence and personal accountability.
In fact, that commitment is at the core of everything we do.
For us, it’s not just about cleaning—it’s about delivering a level of quality and care that we can be proud of.
This philosophy is reflected in three key promises we make to every client:
- Our Streak-Free Guarantee:
We stand behind our work, period. If you’re not 100% happy with your windows, just let us know, and we’ll be back to make it right. - Clear and Timely Communication:
We know your time is valuable. That’s why you’ll always get a clear, detailed estimate and professional communication from the first call to the final walkthrough. - A Five-Star Experience:
Our uniformed, highly trained technicians aren’t just experts at their job—they’re dedicated to respecting your property and providing a friendly, professional, and hassle-free experience from start to finish.
How much does window cleaning cost in Dallas?
While every home is a bit different, we can give you a general idea. For a typical two-story home in the Dallas area, for instance, professional window cleaning usually runs between $250 and $450.
Ultimately, the final price depends on how many windows you have, their size and style, and how easy they are to get to.
For this reason, the best way to know for sure is to get a fast, free, and detailed estimate from us.
Do I need to be home for my service appointment?
For any of our exterior-only services—like pressure washing, gutter cleaning, or just cleaning the outside of your windows—you don’t need to be there.
In fact, as long as we can get to a water spigot and your windows are closed, our team can work their magic.
Of course, if you’ve scheduled interior services, then someone will need to be home to let us in.
What is the difference between pressure washing and soft washing?
Knowing the difference here is key to protecting your home.
Think of pressure washing as the heavy-duty option that uses high-pressure water.
This is perfect for tough surfaces like concrete driveways and patios.
Soft washing, on the other hand, is our gentle approach. It uses low pressure along with specialized, eco-friendly cleaning solutions.
This safely kills mold, algae, and mildew on delicate surfaces.
Because of this, our exterior cleaning experts always use the right tool for the job to guarantee a perfect clean with zero risk of damage.
What happens if it rains after my windows are cleaned?
That’s a great question we get all the time. It’s actually a common myth that rain makes windows dirty.
In reality, dirt makes windows dirty.
Because our professional cleaning process removes all the dirt and grime, rainwater is usually not an issue.
In fact, many of our clients find their windows stay sparkling clean even after a shower.
What’s included in a standard window cleaning service?
Our standard service delivers a complete, streak-free result.
To begin, we clean all interior and/or exterior glass panes.
After that, we perform a full wipe-down of the window sills and frames.
For a fully restored look, meanwhile, many clients also add our most popular services to their custom quote, such as detailed track cleaning and the hand washing of screens.

“We pride ourselves on offering premium window cleaning and pressure washing in the Dallas-Fort Worth region and we operate on a ‘No job is too big or too small.‘ mindset.”
Jason Thomley,
Owner of Uptown Window Cleaning
What Your Neighbors Are Saying About Uptown Window Cleaning
Contact the Dallas – Fort Worth Window Washing Experts Today!
At Uptown Window Cleaning, we’re committed to helping our customers enjoy all the benefits of clean, beautiful windows and screens. Get started with our high-quality residential window cleaning services online today by reaching out to our team!
We’re proud to offer free quotes for our work, so you can see upfront what we estimate your service will cost.
Ready to get started? Give us a call today!
